Privacy Policy

This Privacy Policy explains how Roled ("we", "us", "our") collects, uses, and protects your personal data when you use our website and contact us.

Who We Are

Roled is responsible for this website and is the controller of your personal data for the purposes of UK data protection law (including the UK GDPR and the Data Protection Act 2018).

Contact us: If you have any questions about this policy or how we handle your data, please contact us at privacy@roled.co.uk.

What Data We Collect

Depending on how you use our website, we may collect:

  • Contact details - such as your name, email address, and the content of your message if you contact us.
  • Technical data - such as your IP address, browser type, device information, operating system, and pages you visit.
  • Usage data - how you interact with the site (for example, which pages are viewed and how long the site is used).

We do not intentionally collect special category data (such as health information) and ask you not to provide it via the website.

How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide information you request.
  • Operate, maintain, and improve the website.
  • Monitor performance and security (for example, detecting abuse or attacks).
  • Comply with legal obligations where required.

Lawful Bases for Processing

Under the UK GDPR, we rely on the following lawful bases:

  • Legitimate interests - to run our business, operate the website, respond to enquiries, and keep the site secure (balanced against your rights).
  • Consent - where we use non-essential cookies or similar technologies (you can withdraw consent at any time via our cookie controls).
  • Contract - where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
  • Legal obligation - where we must process data to comply with the law.

Cookies and Similar Technologies

We use cookies and similar technologies to ensure the website works properly and, where enabled, to understand how the site is used.

Some cookies are essential (needed for the site to function). Others are optional (for example, analytics). Optional cookies are only used if you consent.

You can manage your preferences at any time via our cookie controls and through your browser settings.

Analytics

If enabled, we may use analytics tools to measure website usage and improve the site. These tools may set cookies and process technical/usage data. Where required, analytics will only run after you give consent.

Note: If you would like to name your analytics provider here (for example, Google Analytics, Plausible, Matomo), update this section accordingly.

Who We Share Data With

We may share personal data with trusted service providers who help us operate the website and run our business. This may include:

  • Hosting and infrastructure providers.
  • Website and security tooling providers (for example, spam protection and monitoring).
  • Analytics providers (only if enabled and consented to where required).

We only share data where necessary, and we require service providers to protect your data and use it only for agreed purposes.

International Transfers

Some of our service providers may process data outside the UK. If we transfer personal data internationally, we use appropriate safeguards as required by law (such as the UK International Data Transfer Agreement or UK-approved contractual clauses).

How Long We Keep Your Data

We keep personal data only for as long as necessary for the purposes described in this policy:

  • Enquiry messages - typically kept for up to 12 months, unless we need to keep them longer for a legitimate business reason or legal obligation.
  • Technical logs - typically kept for a limited period to maintain security and performance.
  • Analytics data - retention depends on the tool used and our configuration.

Your Rights

You have rights under UK data protection law, including the right to:

  • Request access to your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data in certain circumstances.
  • Object to processing based on legitimate interests.
  • Restrict processing in certain circumstances.
  • Request portability of data in certain circumstances.
  • Withdraw consent where processing is based on consent.

To exercise your rights, contact us at privacy@roled.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO):

https://ico.org.uk/

Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, and destruction. No website can be guaranteed 100% secure, but we work to keep risk proportionate and controlled.

Links to Other Websites

Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our services, or legal requirements. The latest version will be published on this page.

Last updated: 27/02/2026