Explain a problem clearly, review what you want to share, then copy or download a local support report.
Your draft is not saved automatically. Copy or download your report before leaving this page. Reports, screenshots and diagnostics stay in this page; this tool does not send email, upload files or create a support ticket.
Use the finished report with your preferred support channel. It can describe any website or application.
Describe the issue
Required: a short title and description. Explain what you tried, what you expected and what happened. Do not include passwords, account identifiers or authentication tokens.
For example: Checkout button does not respond on mobile. Maximum 160 UTF-16 code units.
What did you attempt, and why is the result a problem? Maximum 4,000 UTF-16 code units.
List what someone should do to reproduce the issue. Maximum 3,000 UTF-16 code units.
What should have happened? Maximum 1,500 UTF-16 code units.
What actually happened? Maximum 1,500 UTF-16 code units.
Paste relevant error text after reviewing it for private details. Maximum 2,000 UTF-16 code units.
Enter a time and timezone if known; do not invent a timestamp. Maximum 160 UTF-16 code units.
Technical context (optional)
Use a complete HTTP/HTTPS URL, maximum 2,048 UTF-16 code units. It is never fetched or opened. The default report keeps the entered scheme, host, port and path, omitting query and fragment. Credentials are rejected. Paths can still expose private information.
A complete URL may contain session IDs, tokens, private searches or personal/customer information. Review it before choosing to include query parameters or a fragment.
Off by default. No diagnostics are captured on page load. Browser-reported values can be reduced, unavailable or inaccurate. Include only details relevant to your issue.
Only the selected source is included, avoiding duplicate basic and Full reports. Switching sources preserves the draft values until you remove them.
Capture replaces the previous basic values. Every captured field is editable or removable, maximum 1,024 units per value. No permissions, high-entropy hints, hardware identification or storage probes are requested.
Open Support Details in a new tab to copy its Full report, then deliberately paste it here. Nothing is transferred automatically. Its separate email workflow does not receive this draft.
Screenshot (optional)
Open Screenshot Privacy Redactor in a new tab. Use Screenshot Privacy Redactor to cover sensitive details before including an image in a support report. Return and deliberately select the resulting file; no image transfers between tools.
Static PNG/JPEG or browser-supported static WebP only. Maximum 8 MiB, 8,192 pixels per side and 16 million pixels. SVG, animation, malformed and MIME-mismatched files are rejected. A newly encoded PNG is created only for approved packaging; the original file and its metadata are not copied into the ZIP.
Local preview: inspect all visible pixels for passwords, messages, customer details and other private information. The preview may be reduced; inspect your original redacted file too. This is not a safety certification.
Approval starts unchecked and is cleared on replacement/removal. An unapproved screenshot is omitted; text-only reports remain available. Re-encoding cannot remove secrets still visible in the pixels.
Clear the current report draft?
This clears text, diagnostics, screenshot approval, previews and download links from this page. Copy or download first if needed.
Review and share your support report
Check for passwords, recovery codes, API keys, bearer tokens, session IDs, private URLs, personal addresses, customer/payment information and unredacted screenshot pixels. Nothing here proves the report is safe to share.
Markdown does not embed a screenshot. An approved package contains support-report.md and support-screenshot.png. The ZIP is not encrypted. Review both files and choose an appropriate support channel yourself. This tool does not send the report or create a ticket.