Additional Development Support gives you a simpler, more cost-effective way to keep improving your website over time.
While your core Website Care plan helps keep the website secure, stable, and well maintained, there are often other jobs that sit outside that day-to-day care work. These might include small improvements, interface refinements, content-related changes, new functionality, or batches of ongoing development work that help the website move forward.
This add-on is designed for exactly that. It gives care plan clients access to reserved development time at a significantly reduced rate, with pricing that works out at around 50% of the usual hourly development charge. It is intended to make ongoing work easier to plan, easier to budget for, and easier to progress without needing to treat every change as a separate one-off piece of work.
What Additional Development Support includes
Additional Development Support is designed to give you dedicated development capacity each month for work that sits outside the core care plan scope.
- Pre-allocated monthly development time - Time is set aside each month for agreed development work, helping create a more reliable and predictable way to move website improvements forward.
- Reduced hourly rate for care plan clients - Care plan clients benefit from a substantially lower hourly rate for this work, making ongoing development more cost-effective over time.
- Support for improvements, fixes, and enhancements - The add-on can be used for a wide range of agreed website work, from smaller refinements and fixes through to broader enhancements and iterative improvements.
- Flexible use across your website - The time can be directed towards the areas that matter most, helping you respond to changing priorities without needing a separate quote for every small request.
Who Additional Development Support is for
Additional Development Support is a good fit for businesses that want a more predictable and flexible way to handle ongoing website improvements.
This may be especially useful for websites that are actively maintained, regularly reviewed, or evolving over time, where small changes, fixes, and enhancements naturally continue beyond the initial build.
Development support tiers
We offer tiered levels of Additional Development Support so the amount of reserved time can better reflect the needs of the website and the pace of ongoing work.
The tiers below are intended as a practical guide. Actual delivery can still vary depending on the type of work involved, as some tasks are naturally quicker to complete than others.
Standard
A good fit for smaller, ongoing improvements, fixes, and routine updates that help keep the website moving in the right direction.
This tier typically supports around 5 hours of development work per month and is often suitable for websites that need occasional refinements, minor enhancements, or a steady way to deal with smaller technical tasks over time.
Growth
Designed for websites that need more regular updates, enhancements, or iterative development work as priorities evolve.
This tier typically supports around 10 hours of development work per month and is well suited to websites that have a more active improvement cycle, a longer list of planned changes, or a broader need for regular development input.
Platform
A stronger level of ongoing development support for more demanding or business-critical websites that need a higher level of monthly development capacity.
This tier typically supports around 15 hours of development work per month and is suited to websites where improvements, technical changes, and ongoing refinements form a more regular part of the wider business workflow.
What this add-on can be used for
Additional Development Support can be used for a wide range of agreed development work outside the core care plan scope. This may include things such as layout improvements, content presentation changes, frontend refinements, form adjustments, workflow improvements, feature enhancements, technical fixes, and other planned website updates.
The exact work can vary from one month to the next depending on priorities, which is part of the value of the add-on. It provides flexibility, while still keeping the arrangement more structured than purely ad-hoc development requests.
How this works alongside your Website Care plan
Your Website Care plan focuses on keeping the website secure, stable, supported, and well looked after from an operational and technical maintenance perspective.
Additional Development Support sits alongside that service and covers agreed development work that goes beyond the core care plan scope. In simple terms, Website Care helps keep the website healthy, while Additional Development Support helps you continue improving it.
Together, they provide a more complete model for websites that need both dependable care and the flexibility to evolve over time.
A more predictable way to plan development work
One of the main benefits of this add-on is predictability. Rather than treating every improvement as a separate conversation, it creates a clearer framework for ongoing work and gives you a better sense of what can be planned into each month.
That can make it easier to prioritise improvements, budget for ongoing changes, and build momentum over time, especially for websites that are actively used and regularly reviewed.
Need help deciding which level of support is right for your website?
If you are already considering one of our Website Care plans and want to discuss how much development support may be appropriate for your website, we can help you choose a sensible starting point based on the type of work you expect to need.