Website Care - Performance checks

Website performance plays an important role in how users experience your site, how search engines view it, and how reliably it operates day to day.

Our Website Care service includes regular performance checks to help identify issues that may be affecting speed, responsiveness, or overall stability.

What performance checks involve

Performance checks focus on identifying areas where the website may be slower than expected, under strain, or not behaving efficiently. This helps highlight opportunities for improvement and reduces the risk of performance-related issues over time.

Page speed and load performance

We review how quickly key pages load and respond, helping identify anything that may be slowing the website down.

  • Checking page load times across key pages
  • Identifying slow-loading assets such as large images or scripts
  • Reviewing how pages perform across different devices
  • Highlighting areas where improvements may be possible

Frontend performance

The way a website is built on the frontend can have a significant impact on performance. Checks help identify inefficiencies or unnecessary overhead.

  • Reviewing CSS and JavaScript loading behaviour
  • Identifying render-blocking resources
  • Checking for unnecessary or duplicated assets
  • Monitoring how components affect page responsiveness

Server and response performance

Performance is not only about the browser. The server and underlying platform also play a key role in how quickly the website responds.

  • Checking server response times
  • Identifying slow queries or backend bottlenecks
  • Reviewing caching behaviour where applicable
  • Highlighting areas where server-side improvements may help

Error and issue monitoring

Performance issues are often linked to underlying errors or misconfigurations. Checks help surface these issues so they can be understood and addressed.

  • Identifying repeated errors affecting performance
  • Reviewing failed requests or timeouts
  • Spotting patterns that may indicate deeper issues

Identifying improvements

Performance checks are focused on identifying issues and opportunities rather than making direct changes. Where improvements are identified, these can be reviewed and prioritised as part of ongoing support.

This may include optimising assets, adjusting configurations, or making technical improvements to how the website is built and delivered.

Access requirements

To carry out performance checks effectively, appropriate access to the website and hosting environment is usually required. This may include:

  • CMS administrative access
  • Hosting or server access
  • SSH or command line access where applicable
  • Access to logs, monitoring tools, or performance data

This level of access helps ensure performance can be reviewed accurately and any issues properly investigated.

Important considerations

Performance checks are designed to identify potential issues and areas for improvement. They do not guarantee that a website will always perform at a specific speed, as performance can be affected by many factors including hosting, traffic levels, and third-party integrations.

The aim is to maintain good visibility, reduce inefficiencies, and support ongoing improvements over time.

How this fits into Website Care

Performance checks work alongside monitoring, updates, and general maintenance to help keep the website running efficiently.

By identifying issues early and highlighting opportunities for improvement, they support a more stable and responsive website over time.

The depth and frequency of these checks may vary depending on the level of Website Care provided.

Summary

Performance checks help identify issues that may be affecting speed, responsiveness, and overall efficiency. Through regular review and sensible oversight, they provide a clear view of how the website is performing and where improvements may be needed.

As part of our Website Care service, this helps keep your website running smoothly and performing reliably over time.